The Back Office vs. Payroll Providers

Payroll support is critical for every staffing company, regardless of industry. As the owner of a staffing agency yourself, you know firsthand that getting people paid quickly, consistently, and accurately is critical to the growth of your business. Every hour worked is billable time for your candidates - as well as revenue for your staffing company. 

While many staffing firms try to manage the payroll process internally, at some point, even the most capable solopreneurs and business owners recognize the need to outsource their payroll support processes to a professional provider. 

Outsourcing payroll delivers several distinctive advantages to staffing agencies, including:

  1. Time Savings
    By taking payroll support away from your employees, you free up their time to address other gaps in performance and attend to other duties.
  2. Cost Reduction
    There are many ways outsourcing payroll can reduce costs for your business, including avoiding late penalties and utilizing the correct tools to ensure accurate processing every time.
  3. Increased Accuracy
    There is a reason outsourcing payroll is so common — it’s a tough job; It can be easy to miss important details if you are not a dedicated professional whose only job is to ensure accurate payroll. 
  4. Federal and Local Tax Compliance
    Federal and local-level compliance regulations are constantly changing. Hiring a team to identify and address compliance issues eliminates stress on the business owner and gives you back valuable time.
  5. Mitigated Risk
    Mitigating risk is a primary reason why many businesses choose to outsource payroll support. Identifying potential risks and addressing them before they become an issue is essential to your business’ growth and success. 

Most importantly, working with a professional payroll support provider delivers instant access to an entire team of experts dedicated to ensuring a seamless process and getting your employees (and yourself) paid.

The Back Office: Payroll Support Services That Go Head-To-Head With ADP, Paychex, SurePayroll, and Others

A quick online search quickly reveals that many firms offer payroll services for staffing companies — including well-known names, such as  ADP, Paychex, SurePayroll, and a host of other options. However, all payroll support providers are not alike. More importantly, none of these well-known companies focus or tailor their services for staffing companies. 

Additionally, many providers only offer a limited suite of payroll-specific services. For example, a basic plan for under ten employees from one well-known provider only specifically outlines services such as payroll submission, direct deposit, and 24-hour customer service availability. They do say “and more” on their website. However, it’s hard to tell just what “and more” entails — and if it will “add more” to your final expense. 

While these few capabilities may provide a quick fix for smaller staffing companies, they often don’t deliver a long-term solution. Staffing agencies that work with these types of limited payroll service programs often find themselves simply ‘making due’ with what’s offered or having to piece together services from multiple providers to cover all of their needs. 

A second easily recognizable payroll provider offers a more extensive list of services on its basic plan. However, they don’t list their pricing on their website. Additionally, this company has four different service plans for smaller staffing companies. To get the most comprehensive list of payroll support capabilities, a staffing company owner may have to go up several price points to support their business of 1-49 employees.  

A third provider in our comparison also offers a more extensive list of potential payroll support services. However, the different plans are not readily available and require contacting a sales representative directly or filling out a form to take a tour of their services.  

We also found a fourth well-known provider that offers payroll support services designed for small businesses or even households. However, these services are not specific to staffing companies. Staffing companies have distinctive payroll, tax, and compliance requirements, making it a must to partner with a service provider that truly understands the staffing industry. 

Enter The Back Office by Headcount Management.

As a leading payroll support provider, Headcount Management aligns our resources with staffing agencies of every size and across every industry. Payroll Plus, our newest service offering, delivers a comprehensive, customized final solution that other payroll providers can’t compete with. Other providers focus primarily on simply paying employees. The Back office is specifically designed to address the needs of staffing companies.

Beyond seamless and accurate full-service weekly payroll, our Premium package offers our clients:

  • Customized Automated Onboarding
    Greet your employees with user-friendly guidelines for a smooth, simple onboarding using our onboarding tools.
  • Timekeeping
    Empower your workforce with self-service capabilities while submitting time and attendance accurately and directly to supervisors. PLUS geo-fencing ensures employees are onsite & on time.
  • Accrual Management
    A method of accounting where revenue and expenses are recorded as a transaction occurs, rather than at the point of payment. This keeps more accurate, up-to-date records.
  • Customized Invoicing
    Headcount delivers a simple, one-stop payroll solution designed specifically for recruiting firms, with fully customizable invoicing services based on your business’ needs.
  • Reporting
    Detailed, weekly reports designed to keep you on top of all your account activity. Our clear-cut reporting capabilities outline profit breakdown by both client and contractor to feed internal KPIs and keep you ITK at all times.
  • Customized Client Work Orders
    Headcount absorbs responsibility and risk by administering your insurance and client work orders to eliminate unexpected expenses and operational threats.
  • Employee Access
    Ensure your business runs smoothly by overseeing your talent, employees, and business growth virtually. We'll seamlessly work with you to handle the back office and inner workings to keep the cash flowing while you manage what you do best. 
  • Compliance
    Headcount Management’s scalable payroll solutions ensure the highest compliance standards, supporting your current headcount so you can focus on growing it.

Our competitors will tailor their services to suit any business. However, The Back Office's unique service offerings are specifically designed to support staffing agencies. Our capabilities allow staffing agency owners to spend more time on the revenue generating tasks of client acquisition and candidate recruiting — essential components of your staffing agency’s growth. 

The Back Office: The Only Full-Suite Payroll Solution

The Back Office offers a comprehensive payroll support solution that provides everything staffing agencies need. Having access to all of the reporting, onboarding, invoicing, compliance, and full-service support with a competitor would likely require cobbling together multiple plans that will just cost more. 

Schedule an Appointment With a Headcount Representative

No matter what payroll help you need or additional staffing agency support services your agency requires, Headcount Management will provide you with the staffing-specific tools to succeed. 

Click to schedule an appointment with a Headcount Management representative and start optimizing your payroll process today!

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