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Subject: Headcount Non-Scheduled Payroll

Customer,

We’d like to share some helpful information about processing non-scheduled payments. Our goal is to make this process easy, fast, and efficient as possible.

To ensure your request can be processed promptly, please provide the information outlined below when submitting a non-scheduled payment.

We’ve also included a few frequently asked questions (FAQs) to help you better understand how the process works.

 

DATA WE NEED

To initiate a Non-Scheduled Payroll request, please provide:

  • Employee name
  • Number of hours worked (including overtime)
  • Any per diems, stipends, or reimbursable expenses
  • Reason for a non-scheduled payroll
  • SEND VIA EMAIL to: support@headcountmgmt.com
  • Next payroll run (free)
  • Immediate processing ($120 Fee)

Timing preference:

  • Deadline is 12pm CST for Headcount to receive request

Communication:

  • Please send the DATA WE NEED via email to: support@headcountmgmt.com
  • Subject line - Supplemental Payroll, employee last name, today’s date.
  • Email should note “timing preference” and acceptance of fee if immediate payroll is requested.
  • You will receive confirmation
  • Staff cannot process via verbal approval.

NO NEED TO CALL, we will process immediately with all the items above

FAQ’s

When Is a Non-Scheduled Payroll Needed?

    • Late/missed approval of time entries
    • Missed or incorrect payments
    • Addition of compensation not included in scheduled payroll run
    • Typically processed on Wednesday or Thursday and depending on recipient bank, take one or two days to be deposited. Friday payroll would be deposited on Tuesday.
    • DATA WE NEED (below) should be submitted by no later than 12pm CST for a recipient to receive payment via timing noted above.

Why is Non-Scheduled Payroll needed?

A supplemental or non-scheduled payroll is needed when the above items are discovered. This payroll needs to be run to ensure the employee is paid.

Why do you need to send the information requested below?

Since our systems are locked after each payroll run, we’ll need to collect the missed information to pay the employee.

Timing

    Cost

    A non-scheduled payroll is a unique payroll run usually for one person.

      • A flat fee of $120 applies per supplemental (non-scheduled) payroll run
      • If multiple employees are included for the same client, it is $120 per employee
      • If the error is due to client delay or omission, the fee is applicable

    Thank you,

    Headcount Payroll Team